FAQ`s

FAQ`s

Create a friendly FAQ page and allow users to request additional questions, if the answers to the additional questions could be useful for the FAQ page then they should also be displayed together if so approved by the website administrator.

General Questions

What is dialaradio.co.uk?

It is a telephone-accessible radio streaming service, that allows you to listen to your favourite radio station, from around the world, by calling a designated phone number. Whether you’re at home, at work, or on the go, you can enjoy the stream of your favourite radio station by using our unique service.

How does dialaradio.co.uk work?

To use our service, dial the provided phone number from your phone. Once connected, you will hear the radio playing down the phone. It’s that simple—no internet connection or special apps required.

Is dialaradio.co.uk free to use?

Our service is free to use. However, please note that standard call charges may apply based on your phone plan and service provider. Check with your phone company for specific details about your call rates. Most calling plans have inclusive or unlimited minutes if this is the case you will not incur any charges when calling our phone numbers.

Does dialaradio.co.uk use premium-rated phone numbers?

Absolutely not. All of our phone numbers are standard rated numbers and where you do have to pay for calls, those calls cannot be charged any more than a UK national rated number. However, in the majority of cases, most calling plans have inclusive or unlimited minutes If this is the case you will not incur any charges when calling our phone numbers.

Can I use dialaradio.co.uk from any phone?

Yes, you can access our service from any phone, including landlines, mobile phones, and payphones. As long as you can make a call, you can use dialaradio.co.uk.

Technical Questions

What should I do if I experience poor call quality or interruptions?

Poor call quality or interruptions may be due to your phone network. Try hanging up and redialing the service. If the problem persists, check with your phone service provider to ensure there are no network issues.

How can I find the list of available radio stations?

Go to our website dialaradio.co.uk, click on the find a number button and select your preferred station from the extensive list. We frequently update our station list to include popular and diverse options, be sure to add yourself to our mailing list this way we can keep you up to date with the new listings.

What can I do if my radio station is not listed?

Go to our website dialaradio.co.uk, click on the request a number button and complete the online form with as much information as possible. We aim to get your service live and complete testing within 24 working hours, be sure to add yourself to our mailing list this way we can keep you up to date with the new listings.

Privacy and Security

What information does dialaradio.co.uk collect?

We collect your phone number, call duration, and usage patterns to help improve our service and provide you with a better experience. For more details, please refer to our Privacy Policy.

How is my personal information used?

Your personal information is used to enhance the quality of our service, communicate with you, and ensure security. We do not sell your personal information to third parties. For more information, please review our Privacy Policy.

How can I contact customer support?

If you have any questions, or concerns, or need assistance, you can contact our customer support team at:

  • Email: support@dialaradio.co.uk
Account and Billing

Do I need to create an account to use dialaradio.co.uk?

No, you do not need to create an account. Our service is designed to be quick and easy to use without any registration or account setup.

Are there any subscription fees for using dialaradio.co.uk?

No, there are no subscription fees. The service is free to use, but standard call charges from your phone provider may apply, although in most circumstances this is not the case as most now have some form of inclusive or unlimited calling minutes.

How can I get notified about new features or updates?

To stay informed about new features, and updates, you can subscribe to our mailing list. Visit our website and enter your details on our Contact Us page.

Troubleshooting

I can't connect to the service. What should I do?

If you are unable to connect, please ensure that you have dialled the correct phone number. If the problem persists, try restarting your phone or using a different phone to make the call. If you still experience issues, contact our support team for assistance, they can be reached at support@dialaradio.co.uk

The radio station I want to listen to is not available. What can I do?

We strive to offer a wide variety of radio stations. If a specific station is not available, please let us know by contacting newstation@dialaradio.co.uk. We will do our best to add it to our list.

We hope this FAQ page has answered your questions. If you need further assistance, don’t hesitate to reach out to our customer support team. Thank you for choosing DialARadio.co.uk!