Introduction

Welcome to dialaradio.co.uk (“we,” “us,” “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telephone-accessible radio streaming service (the “Service”). Please read this policy carefully to understand our views and practices regarding your data and how we will treat it.

Information We Collect

Personal Data

When you use our Service, we may collect certain personal data about you. This data includes:

• Contact Information: When you register or interact with our Service, you may provide us with your phone number and email address.
• Usage Data: We collect information about your interactions with the Service, such as call duration, call frequency, and the radio stations you listen to.

Non-Personal Data

We may also collect non-personal data that does not directly identify you. This includes:

• Technical Information: Information about your phone device, including the device type, network information, and call logs.
• Aggregated Data: We may collect, use, and share aggregated data, such as statistical or demographic data, for any purpose.

How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Improve the Service: To deliver the radio streaming service and improve its quality and performance.
• To Communicate with You: To send you updates, notifications, and other communications related to your use of the Service.
• To Monitor and Analyze Usage: To monitor usage patterns and analyse trends to improve our Service.
• To Ensure Security: To detect, prevent, and address technical issues or unauthorised access.

Disclosure of Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share information with third-party service providers that help us operate the Service, such as telecommunications providers and analytics services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Security of Your Information

We use reasonable administrative, technical, and physical measures to protect your personal data. However, no method of transmission over the internet or telephone network, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to your personal data.
• Correction: You have the right to request that we correct any inaccuracies in your personal data.
• Deletion: You have the right to request that we delete your personal data.
• Objection: You have the right to object to our processing of your personal data.
• Restriction: You have the right to request that we restrict the processing of your personal data.
• Portability: You have the right to request a copy of your personal data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of this policy.